A conversation,
kept with care.

11•22 Studios, based in London, Ontario, uses the information you submit to assess your project, respond to your inquiry, prepare a proposal and manage the relationship that follows. Required fields help us understand the work; company details, budget, links and attachments are optional. We do not add inquiry contacts to a marketing list.

Please share only material you are authorised to provide. Avoid sensitive personal information, and use links for large audio or video files. Temporary uploads for inquiries that don’t become client projects are scheduled for removal from our upload storage after 90 days. This doesn’t automatically remove correspondence, email attachments or records we need for ongoing work, accounting or legal obligations.

When we work together, we share project updates, files and documents with you through private links made for you. Please keep your links to yourself, because anyone holding a link can open that page. If a link is shared by mistake, tell us and we’ll switch it off and send you a new one. People you invite to a project see only what you’ve chosen to share with them.

We use your music, recordings and materials only to do the work you’ve asked for. We don’t share them, publish them or use them to promote the studio without your permission. Working copies are kept only for as long as the project needs them, and your final files are delivered to you.

The messages, notes and feedback you send us are kept with your project so we can do the work and remember what was agreed.

Agreements you sign online record your name, the time you signed and the version you agreed to. Card payments are handled by a payment processor, and we never see or store your full card number. We keep agreements, invoices and payment records for as long as tax and accounting rules require.

We send project emails, such as updates, reminders and receipts. We don’t send marketing email, and you can ask us to stop non-essential reminders at any time.

We use trusted providers for hosting, storage, email and payments so that this website and your project pages work. They may process information outside Canada, where local laws may permit access by authorities. We do not sell your information.

We use reasonable safeguards to protect what you share, and access is limited to the people who need it for your project. No online transmission is risk-free. We don’t use advertising trackers.

You can ask to see or correct the information you’ve shared, withdraw consent where it applies, or ask us to delete it, subject to legal and contractual requirements. We’ll reply within 30 days.